Great Buying Experience

e-mail received 1/10/08
Good Morning Tom,

I want to let you know of the awesome experience my husband and I had at your Pre-Owned Independence Boulevard location. Your staff was phenomenal, especially James (Ho Chun) Pang and Donnie Gomez. From the time we stepped in the doors until the time we drove off the lot in our new (pre-owned) 2007 Dodge Charger, those two associates were on top of their game. They had stellar personalities and were very honest and knowledgeable of the automobiles. We made it known what we were looking for and they did their best to suit our needs.

We came in looking for a Black Dodge Magnum that we saw online just the day before on the internet, when we got there we discovered it had just been sold the night before. Donnie and James suggested that we test drive this Slate Blue Charger that they were getting ready for the showroom. We were a little hesitant because we were stuck on having a Black Dodge Magnum. So we said okay… an hour later we were driving home in it. It was lovely we couldn’t have asked for a better car and are happy that they opened our eyes to something different!

Donnie did a very nice job from beginning to end from a customer service standpoint and went the extra mile make us feel comfortable with such purchase. He and James treated us like family and that is something that you really don’t see much of these days. You have two GREAT associates on your team. My husband and I won’t hesitate even a second to send our friends and family there an of course for any of our car buying needs we won’t hesitate to return.

Kindest Regards,

L and A Davis